Informed Repricer incident

Errors when saving listing updates via Edit Listing dialog

Major Resolved View vendor source →

Informed Repricer experienced a major incident on September 29, 2020 affecting Edit Listings, lasting 22h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2020, 07:17 PM UTC
Resolved
Sep 30, 2020, 06:05 PM UTC
Duration
22h 48m
Detected by Pingoru
Sep 29, 2020, 07:17 PM UTC

Affected components

Edit Listings

Update timeline

  1. investigating Sep 29, 2020, 07:17 PM UTC

    We are receiving reports of issues when attempting to save updates via the Edit Listings dialog box. We have made this our top priority and are currently investigating this issue.

  2. monitoring Sep 29, 2020, 07:41 PM UTC

    A fix for this issue has been implemented and listing updates via the Edit Listings dialog are now saving as intended. We will continue to monitor to ensure things remain working as expected.

  3. resolved Sep 30, 2020, 06:05 PM UTC

    This incident has been resolved.