Informed Repricer experienced a major incident on November 25, 2020 affecting Repricing and Upload Processing and 1 more component, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 25, 2020, 02:35 PM UTC
Amazon Web Services is currently experiencing outages and delays which may result in the following degraded performance in Informed: repricing activity, upload processing, and report/template downloads. We are looking into the situation and working to try and get this resolved as soon as possible. Additional updates will continue to be posted here. You can also access Amazon's Status Page to receive updates regarding this outage from their end at the following link: https://status.mws.amazon.com/
- monitoring Nov 26, 2020, 10:01 AM UTC
As of 3:30am EST all systems at MWS have recovered and operations have returned to normal.
- resolved Nov 27, 2020, 01:22 PM UTC
This incident has been resolved.