Informed Repricer incident

Issue updating marketplace credentials

Minor Resolved View vendor source →

Informed Repricer experienced a minor incident on January 19, 2022 affecting Webapp, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2022, 07:30 PM UTC
Resolved
Jan 19, 2022, 10:08 PM UTC
Duration
2h 38m
Detected by Pingoru
Jan 19, 2022, 07:30 PM UTC

Affected components

Webapp

Update timeline

  1. identified Jan 19, 2022, 07:30 PM UTC

    We are receiving reports of issues when attempting to add a new marketplace or renew credentials on marketplaces already added. We identified an issue on Amazon's end when investigating this issue and have reached out to inform them of the issue and await a resolution.

  2. resolved Jan 19, 2022, 10:08 PM UTC

    Amazon has resolved the issue on their end.