Informed Repricer incident

Walmart API issue impacting listing download and stock updates

Informed Repricer experienced a minor incident on February 23, 2022 affecting Listing download, lasting 6d 20h. The incident has been resolved; the full update timeline is below.

Started: Feb 23, 2022, 06:28 PM UTC
Resolved: Mar 02, 2022, 02:32 PM UTC
Duration: 6d 20h
Detected by Pingoru: Feb 23, 2022, 06:28 PM UTC

Affected components

Listing download

Update timeline

investigating Feb 23, 2022, 06:28 PM UTC

We have identified an issue with Walmart's API resulting in failures when attempting to download user's inventory reports. This issue could affect both Walmart listings from downloading into user's accounts and stock from being updated in Informed. We have reached out to Walmart support to bring their attention to this issue and will continue to post any updates here.
monitoring Feb 28, 2022, 03:39 PM UTC

We have confirmed that Walmart has resolved the issue on their end and will continue to monitor to ensure processing continues to work as expected.
resolved Mar 02, 2022, 02:32 PM UTC

This incident has been confirmed to be resolved by Walmart.