Informed Repricer incident
Walmart API issue impacting repricing for Walmart listings
Informed Repricer experienced a notice incident on April 27, 2022 affecting Repricing, lasting 39d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 27, 2022, 08:27 PM UTC
We have identified an issue with Walmart's API resulting in failures when attempting to download offer data for user's listings. This offer data is used to determine competition data and calculate new price changes. Until this issue has been resolved by Walmart, our system will be unable to calculate new price changes for Walmart listings. We have reached out to Walmart support to bring their attention to this issue and will continue to post any updates here as soon as we receive them.
- monitoring May 09, 2022, 03:06 PM UTC
We have identified that Walmart's API is now successfully providing offer data for user's listings. We are still awaiting a response from Walmart support confirming this issue has been fully resolved. In the meanwhile, offer report processing is now working as expected and new price changes are being calculated as expected for Walmart listings.
- resolved Jun 06, 2022, 12:38 PM UTC
This incident has been resolved.