Informed Repricer incident

Amazon Feed processing delays

Notice Resolved View vendor source →

Informed Repricer experienced a notice incident on October 20, 2022 affecting Repricing, lasting 7d 7h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2022, 04:35 PM UTC
Resolved
Oct 28, 2022, 12:33 AM UTC
Duration
7d 7h
Detected by Pingoru
Oct 20, 2022, 04:35 PM UTC

Affected components

Repricing

Update timeline

  1. identified Oct 20, 2022, 04:35 PM UTC

    Amazon Services has recently reported performance issues which may result in delays in processing price change feeds sent by our system. The following is the most recent update provided by Amazon: "[09:03 PST] Service is reported to be experiencing processing delays increase starting at 8:00 PM 10/19/22 PST. We are currently investigating the issue." We will continue to monitor Amazon's status page for any additional updates. Amazon's status page can be found at the following link: http://status.mws.amazon.com/

  2. monitoring Oct 26, 2022, 02:28 PM UTC

    We are still awaiting confirmation from Amazon that their feed performance issues have been resolved but we have not identified any impact to our system at this time. We will continue to monitor Amazon's status page for any additional updates. Amazon's status page can be found at the following link: http://status.mws.amazon.com/

  3. resolved Oct 28, 2022, 12:33 AM UTC

    Amazon has reported their feed performance issues as fully resolved.