Informed Repricer incident

Customers unable to access Informed

Major Resolved View vendor source →

Informed Repricer experienced a major incident on January 25, 2023 affecting Webapp, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 04:09 PM UTC
Resolved
Jan 25, 2023, 04:35 PM UTC
Duration
25m
Detected by Pingoru
Jan 25, 2023, 04:09 PM UTC

Affected components

Webapp

Update timeline

  1. investigating Jan 25, 2023, 04:09 PM UTC

    We have received reports that some users are unable to login to their account and access Informed. We have made this our top priority and are currently investigating this issue.

  2. resolved Jan 25, 2023, 04:35 PM UTC

    This incident has been fully resolved.