Informed Repricer incident

Walmart API issue impacting listing download and stock updates

Minor Resolved View vendor source →

Informed Repricer experienced a minor incident on March 21, 2023 affecting Listing download, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2023, 04:54 PM UTC
Resolved
Mar 23, 2023, 01:49 PM UTC
Duration
1d 20h
Detected by Pingoru
Mar 21, 2023, 04:54 PM UTC

Affected components

Listing download

Update timeline

  1. identified Mar 21, 2023, 04:54 PM UTC

    We have identified an issue with Walmart's API resulting in failures when attempting to download user's inventory reports. This issue could affect Walmart listings from downloading into user's accounts and existing Walmart listing's stock value from being updated in Informed. We have reached out to Walmart support to bring their attention to this issue and will continue to post any updates here.

  2. monitoring Mar 22, 2023, 07:37 PM UTC

    We have confirmed that Walmart has resolved the issue on their end and will continue to monitor to ensure processing continues to work as expected.

  3. resolved Mar 23, 2023, 01:49 PM UTC

    This incident has been resolved.