Informed Repricer incident

Informed Repricer outage due to Amazon Web Services (AWS) Operational Issue

Critical Resolved View vendor source →

Informed Repricer experienced a critical incident on March 26, 2024 affecting Webapp, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 10:08 PM UTC
Resolved
Mar 27, 2024, 10:19 PM UTC
Duration
1d
Detected by Pingoru
Mar 26, 2024, 10:08 PM UTC

Affected components

Webapp

Update timeline

  1. identified Mar 26, 2024, 10:08 PM UTC

    Amazon Web Services (AWS) is currently experiencing an operational issue, affecting many systems in Informed Repricer including: page loading, listings' data loading, report downloading, and analytics data loading. Our team will continue to monitor Amazon's updates and work to restore functionality of these systems as soon as possible. We recommend any customers experiencing this issue to continue to monitor our Status Page for updates. For details regarding the operational issue with Amazon Web Services (AWS), we recommend following the updates provided by Amazon via their own Status Page at: https://health.aws.amazon.com/health/status

  2. monitoring Mar 26, 2024, 10:23 PM UTC

    As a result of Amazon Web Services (AWS) operational issue being resolved our team was able to fully resolve the outage in Informed Repricer. We will continue to monitor closely to ensure all functionality remains working as expected.

  3. resolved Mar 27, 2024, 10:19 PM UTC

    We have confirmed this incident has been resolved and functionality is back to normal.