Informed Repricer incident

Amazon issue resulting in feed processing errors

Informed Repricer experienced a minor incident on February 7, 2025 affecting Repricing, lasting 1d. The incident has been resolved; the full update timeline is below.

Started: Feb 07, 2025, 01:46 AM UTC
Resolved: Feb 08, 2025, 02:41 AM UTC
Duration: 1d
Detected by Pingoru: Feb 07, 2025, 01:46 AM UTC

Affected components

Repricing

Update timeline

identified Feb 07, 2025, 01:46 AM UTC

We have recently identified an issue resulting in intermittent errors on Amazon's end when processing price change feeds. Our team has confirmed this issue is on Amazon's end and is only affecting a subset of Amazon marketplaces. We will continue to monitor this issue closely to ensure Informed Repricer's functionality begins working again as soon as this issue is resolved by Amazon.
resolved Feb 08, 2025, 02:41 AM UTC

This incident has been resolved.