Informed Repricer experienced a major incident on September 6, 2018 affecting API, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 06, 2018, 08:49 PM UTC
We are currently experiencing display issues that may show page loading errors, and may effect the ability to edit SKUs on our listing control panel. In addition, it may appear on the dashboard as if you have no price changes. However, this issue is not effecting repricing. Our engineers are looking into this as we speak.
- investigating Sep 06, 2018, 08:49 PM UTC
We are continuing to investigate this issue.
- investigating Sep 06, 2018, 09:20 PM UTC
Our engineers have determined that this is being caused by a URL issue. Please login to our application using the following URL: https://app.informed.co/login. Please bookmark this login URL to use going forward.
- investigating Sep 06, 2018, 09:38 PM UTC
We are continuing to investigate this issue.
- resolved Sep 06, 2018, 09:39 PM UTC
Our engineers have resolved this issue. No repricing was effected during this time.