InfoArmor Outage History
InfoArmor is up right nowPingoru has recorded 37 incidents for InfoArmor: 0 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 551 (0%) |
Incidents, newest first
Critical February 27, 2025 Subscribers not receiving MFA codes 1h 56m Subscribers Portal, aip.com, myprivacyarmor.com
Started Feb 27, 2025, 08:28 PM UTC· resolved Feb 27, 2025, 10:25 PM UTC
- investigating Feb 27, 2025, 08:28 PM UTC
Our provider for issuing MFA codes is currently experiencing an issue that is causing some subscribers to not receive MFA codes that enable them to login to our portal. The provider is currently working on the issue but we do not have an ETA on full recovery. We will keep this channel updated with status every hour.
- resolved Feb 27, 2025, 10:25 PM UTC
This issue has been resolved, and subscribers can now receive MFA's and login.
Notice February 21, 2025 AIP Scheduled Maintenance 2/22/2025 1d 10h Subscribers Portal, aip.com, myprivacyarmor.com, Client Portal
Started Feb 21, 2025, 05:45 PM UTC· resolved Feb 23, 2025, 04:34 AM UTC
- investigating Feb 21, 2025, 05:45 PM UTC
As part of our commitment to provide continuous, reliable and secure services to our partners and subscribers, Allstate Identify Protection will be performing upgrades on our critical infrastructure. Partners will experience downtime as part of this exercise. Subscribers will be presented with a maintenance page. Affected services will include: Member Portal, Customer Portal, Client Portal Maintenance window: Saturday, February 22, 2025 from 6:30 PM MST - 9:30 PM MST. Estimated downtime: downtime associated with this update may last up to 3 hours. We appreciate your understanding. If you have any questions or would like to speak further with one of our staff members, please contact us at [email protected]
- monitoring Feb 21, 2025, 06:06 PM UTC
This is a notification of planned downtime for Saturday, February 22, 2025 from 6:30PM MST to 9:30PM.
- resolved Feb 23, 2025, 04:34 AM UTC
The planned maintenance has been completed.
Critical November 21, 2024 Subscriber Portal not allowing logins 15m Subscribers Portal, aip.com, myprivacyarmor.com
Started Nov 21, 2024, 07:01 PM UTC· resolved Nov 21, 2024, 07:17 PM UTC
- investigating Nov 21, 2024, 07:01 PM UTC
Subscribers are receiving an error when trying to login to the portal. We are currently working on the issue.
- resolved Nov 21, 2024, 07:17 PM UTC
Issue has been resolved and subscribers are now able to login. Thank you for your patience