InfluxData experienced a major incident on September 4, 2025 affecting Auth0 User Authentication, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Auth0 User Authentication
Update timeline
- identified Sep 04, 2025, 10:30 PM UTC
We are currently experiencing issues with the Quartz Signup page. Users may see errors or the page stuck loading. Our engineering team has identified the cause and is working on a fix.
- resolved Sep 04, 2025, 10:33 PM UTC
A fix has been implemented and service to the Quartz Signup page should now be restored.