InfluxData incident

504 responses to queries in us-east-1

Minor Resolved View vendor source →

InfluxData experienced a minor incident on September 24, 2025 affecting API Queries, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 04:00 PM UTC
Resolved
Sep 24, 2025, 07:21 PM UTC
Duration
3h 20m
Detected by Pingoru
Sep 24, 2025, 04:00 PM UTC

Affected components

API Queries

Update timeline

  1. investigating Sep 24, 2025, 04:00 PM UTC

    We are investigating an issue which may cause intermittent 504 responses to some queries.

  2. monitoring Sep 24, 2025, 05:10 PM UTC

    Increased error rates have cleared. We are continuing to monitor.

  3. monitoring Sep 24, 2025, 06:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 24, 2025, 07:21 PM UTC

    This incident has been resolved.