Influence.io experienced a minor incident on January 30, 2024 affecting Launcher API and Platform API, lasting 5h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Launcher APIPlatform API
Update timeline
- investigating Jan 30, 2024, 09:53 AM UTC
We have detected an issue whereby customers are unable to see their rewards from the widgets. We are investigating the issue to locate any potential causes
- investigating Jan 30, 2024, 10:46 AM UTC
The issue seems to be localised to our Launcher API. We are continuing to investigate.
- identified Jan 30, 2024, 10:53 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 30, 2024, 11:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2024, 03:33 PM UTC
This incident has been resolved.