Affected components
Update timeline
- investigating Feb 12, 2026, 10:17 AM UTC
Status: Investigating We're investigating reports of service disruptions in US Cloud. We'll provide an update shortly as we dig further into our metrics. Affected components Secrets management (Degraded performance) PKI (Degraded performance) PAM (Degraded performance)
- identified Feb 12, 2026, 10:22 AM UTC
Status: Identified We've identified the cause to be associated with Redis failover. Our team is working on remediation effort. Affected components Secrets management (Degraded performance) PKI (Degraded performance) PAM (Degraded performance)
- monitoring Feb 12, 2026, 10:28 AM UTC
Status: Monitoring We've triggered a redeployment to re-establish connections to the failed-over Redis instances. Services should be returning to normal, and we'll confirm full resolution shortly. Affected components Secrets management (Degraded performance) PKI (Degraded performance) PAM (Degraded performance)
- resolved Feb 12, 2026, 10:47 AM UTC
Status: Resolved This incident has been resolved. All services are operating normally. Affected components PAM (Operational) Secrets management (Operational) PKI (Operational)
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