Infinity Tech incident

Internet Load Balancer Failure

Critical Resolved View vendor source →

Infinity Tech experienced a critical incident on June 7, 2023 affecting VPN Link to AWS #2 and Internet Provider #1 and 1 more component, lasting 21h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2023, 04:00 PM UTC
Resolved
Jun 08, 2023, 01:47 PM UTC
Duration
21h 46m
Detected by Pingoru
Jun 07, 2023, 04:00 PM UTC

Affected components

VPN Link to AWS #2Internet Provider #1External VOIP Provider #1VPN Link to AWS #1Internet Provider #2

Update timeline

  1. monitoring Jun 08, 2023, 11:41 AM UTC

    Internet Load Balancer failure resulting in all network interfaces dropping connectivity. VPN and Office Services impacted.

  2. resolved Jun 08, 2023, 01:47 PM UTC

    This incident has been resolved.