InEvent incident

Live streaming seems to be buffering more than usual

Minor Resolved View vendor source →

InEvent experienced a minor incident on August 7, 2020 affecting Mux Streaming Service, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2020, 04:03 PM UTC
Resolved
Aug 07, 2020, 05:18 PM UTC
Duration
1h 14m
Detected by Pingoru
Aug 07, 2020, 04:03 PM UTC

Affected components

Mux Streaming Service

Update timeline

  1. investigating Aug 07, 2020, 04:51 PM UTC

    We are investigating a degraded performance on our Mux Live Streaming Service.

  2. investigating Aug 07, 2020, 04:55 PM UTC

    It looks like the Live Streaming service is back to normal, but we are still investigating the cause of this issue. New updates will be posted shortly.

  3. monitoring Aug 07, 2020, 06:15 PM UTC

    Mux have identified the problem and fixed it, we are now monitoring until things get back to normal.

  4. monitoring Aug 07, 2020, 07:17 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 07, 2020, 07:18 PM UTC

    This incident has been resolved.