InEvent incident

Mux Live Stream is rejecting new RTMP streams

Critical Resolved View vendor source →

InEvent experienced a critical incident on September 30, 2020 affecting Mux Streaming Service, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2020, 01:00 PM UTC
Resolved
Sep 30, 2020, 02:15 PM UTC
Duration
1h 14m
Detected by Pingoru
Sep 30, 2020, 01:00 PM UTC

Affected components

Mux Streaming Service

Update timeline

  1. investigating Sep 30, 2020, 01:13 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 30, 2020, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 30, 2020, 02:15 PM UTC

    This incident has been resolved.

  4. postmortem Sep 30, 2020, 02:15 PM UTC

    Mux had a request limit per minute and we managed to increase it for our customers. We are working hard to avoid this in the future.