InEvent incident

Issues on UK Region connectivity

Major Resolved View vendor source →

InEvent experienced a major incident on February 3, 2021 affecting UK Server Region, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2021, 11:45 AM UTC
Resolved
Feb 03, 2021, 01:57 PM UTC
Duration
2h 12m
Detected by Pingoru
Feb 03, 2021, 11:45 AM UTC

Affected components

UK Server Region

Update timeline

  1. investigating Feb 03, 2021, 01:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 03, 2021, 01:57 PM UTC

    We have identified unhealthy server replicas that were being treated as healthy servers, resulting in poor connectivity to our platform. We have deployed a fix for this issue.

  3. resolved Feb 03, 2021, 01:57 PM UTC

    This incident has been resolved.