InEvent incident

Issue with AWS Subnet Traffic Control

Notice Resolved View vendor source →

InEvent experienced a notice incident on September 21, 2022 affecting API and Platform and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 06:00 AM UTC
Resolved
Sep 21, 2022, 06:00 AM UTC
Duration
—
Detected by Pingoru
Sep 21, 2022, 06:00 AM UTC

Affected components

APIPlatformUK Server Region

Update timeline

  1. resolved Sep 21, 2022, 07:04 AM UTC

    There was an issue with our Subnet Traffic Control policy in our public AWS VPC that was blocking HTTP and HTTPS traffic. Once we identified the issue and applied the fixes, there was a delay that lasted for around 30 minutes to apply the new policy to all our subnets.