InEvent incident

Live Studio streams affected by Mux (mux.com) AV Sync issue

Minor Resolved View vendor source →

InEvent experienced a minor incident on January 17, 2023 affecting Mux Streaming Service, lasting 8h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2023, 09:30 AM UTC
Resolved
Jan 17, 2023, 06:15 PM UTC
Duration
8h 45m
Detected by Pingoru
Jan 17, 2023, 09:30 AM UTC

Affected components

Mux Streaming Service

Update timeline

  1. investigating Jan 27, 2023, 10:15 PM UTC

    We have identified an issue on Mux's CDN that's affecting all Live Studio streams. Streams that lasts for more than an hour might have AV Synchronization issues due to an internal issue on Mux's servers.

  2. resolved Jan 27, 2023, 10:16 PM UTC

    This issue has been resolved.