InEvent experienced a minor incident on November 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 20, 2024, 06:50 PM UTC
Incident Summary We experienced a slowdown in the API’s ability to issue new tokens. This caused delays for some users attempting to generate tokens. Current Status The underlying issue has been identified and resolved. Changes have been applied, and we are actively monitoring the system to ensure stability. Users experiencing issues are advised to refresh their browsers, which should resolve the problem. Next Steps We will continue to monitor the performance and ensure that the service remains stable. A post-incident analysis will be conducted, and a full report will be made available. Thank you for your patience. If you experience further issues, please contact our support team.