Increase incident

Check Transfer `note` parameter.

Minor Resolved View vendor source →

Increase experienced a minor incident on August 18, 2023 affecting API, lasting 3d 14h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2023, 09:19 PM UTC
Resolved
Aug 22, 2023, 11:26 AM UTC
Duration
3d 14h
Detected by Pingoru
Aug 18, 2023, 09:19 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 18, 2023, 09:19 PM UTC

    We're investigating reports that the `note` parameter on Check Transfers isn't being printed on mailed checks.

  2. identified Aug 19, 2023, 01:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 19, 2023, 01:33 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 22, 2023, 11:26 AM UTC

    The issue has been resolved for all checks submitted after 2023-08-18 22:00 UTC.