Increase incident

Digital wallet SMS verification issues

Notice Resolved View vendor source →

Increase experienced a notice incident on September 22, 2023 affecting Cards, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2023, 07:52 PM UTC
Resolved
Sep 22, 2023, 10:41 PM UTC
Duration
2h 48m
Detected by Pingoru
Sep 22, 2023, 07:52 PM UTC

Affected components

Cards

Update timeline

  1. investigating Sep 22, 2023, 07:52 PM UTC

    We are currently investigating an issue with SMS delivery for one-time password codes for digital wallets (Apple Pay and Google Pay). Email verification continues to work as expected.

  2. resolved Sep 22, 2023, 10:41 PM UTC

    This incident has been resolved.