Increase incident

ACH processing delays

Notice Resolved View vendor source →

Increase experienced a notice incident on January 28, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2023, 03:44 PM UTC
Resolved
Jan 27, 2023, 07:00 AM UTC
Duration
—
Detected by Pingoru
Jan 28, 2023, 03:44 PM UTC

Update timeline

  1. resolved Jan 28, 2023, 03:44 PM UTC

    15,400 ACH transfers across a subset of users submitted in time for the for the 2023-01-27 2:15am ET cut-off were not submitted until the 2:45pm ET window. The cause was operator error. Affected users have been contacted.