Increase incident

Elevated API Errors

Notice Resolved View vendor source →

Increase experienced a notice incident on April 9, 2025 affecting API and Webhooks and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 07:44 PM UTC
Resolved
Apr 09, 2025, 07:44 PM UTC
Duration
—
Detected by Pingoru
Apr 09, 2025, 07:44 PM UTC

Affected components

APIWebhooksACH TransfersWire TransfersCardsCheck Transfers and DepositsReal-Time Payments

Update timeline

  1. resolved Apr 09, 2025, 07:44 PM UTC

    We experienced an elevated level of API errors and increased latency for between 19:30:00UTC and 19:36:40UTC. Once our engineers identified the issues, we rolled back immediately and the platform recovered. All service should be restored now.