implio experienced a major incident on May 11, 2021 affecting implio core, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2021, 01:07 PM UTC
The average processing time of ads is higher than usual. This is mostly impacting our client in Asia. We are investigating the issue, we apologize for the inconvenience.
- identified May 11, 2021, 01:29 PM UTC
We've identified the root cause of the issue, and are taking actions to mitigate it. Things should start getting better but it will take more time to fully recover.
- identified May 11, 2021, 02:23 PM UTC
We're scaling one of our database in Asia. We'll keep you updated with the process.
- identified May 11, 2021, 03:07 PM UTC
Migration of the data is still in progress.
- monitoring May 11, 2021, 04:29 PM UTC
The issue has been fixed, response time should start to be back to normal. Again we apologize for this issue.
- resolved May 11, 2021, 04:58 PM UTC
Incident has been resolved, we're still monitoring it.