implio incident

Partial downtime and delayed processing

Critical Resolved View vendor source →

implio experienced a critical incident on June 2, 2023 affecting implio api, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2023, 11:28 PM UTC
Resolved
Jun 03, 2023, 12:31 AM UTC
Duration
1h 3m
Detected by Pingoru
Jun 02, 2023, 11:28 PM UTC

Affected components

implio api

Update timeline

  1. identified Jun 02, 2023, 11:28 PM UTC

    The Implio platform is currently experiencing errors due to one of its service being unresponsive, we have identified the issue and are working on a fix, in the meantime, the following events my occur: - Synchronous moderation endpoint: some of the requests are denied with HTTP 500 errors, - Asynchronous moderation endpoint: some of the requests are denied with HTTP 500 errors. We sincerely apologize for any inconvenience this may have caused.

  2. monitoring Jun 03, 2023, 12:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2023, 12:31 AM UTC

    This incident has been resolved.