implio incident

Delayed processing

Minor Resolved View vendor source →

implio experienced a minor incident on June 20, 2023 affecting implio core and implio api and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 06:48 PM UTC
Resolved
Jun 20, 2023, 08:21 PM UTC
Duration
1h 32m
Detected by Pingoru
Jun 20, 2023, 06:48 PM UTC

Affected components

implio coreimplio apiimplio web app

Update timeline

  1. investigating Jun 20, 2023, 06:48 PM UTC

    We would like to inform you that Implio platform is experiencing delays in processing due to ongoing scalability and responsiveness optimization.

  2. identified Jun 20, 2023, 07:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 20, 2023, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results. CAUSE: Implio filtering service failed to start during its scaling in the platform.

  4. monitoring Jun 20, 2023, 07:50 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 20, 2023, 08:21 PM UTC

    This incident has been resolved.