implio incident

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Minor Resolved View vendor source →

implio experienced a minor incident on July 4, 2023 affecting implio api and implio web app, lasting 19h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2023, 02:15 PM UTC
Resolved
Jul 05, 2023, 09:36 AM UTC
Duration
19h 20m
Detected by Pingoru
Jul 04, 2023, 02:15 PM UTC

Affected components

implio apiimplio web app

Update timeline

  1. investigating Jul 04, 2023, 02:15 PM UTC

    We are experiencing an issue on one of our search clusters, which has fallen behind. As a result, moderation items are taking longer to appear in the Search and Item Log of the web app, and to show up in GET /ads responses. Automated moderation as well as manual moderation (moderation queues) are unaffected. We are working to resolve this issue as soon as possible. No data will be lost.

  2. monitoring Jul 04, 2023, 09:04 PM UTC

    The issue has been pinpointed to a recent optimization that turned out to be detrimental to indexing performance.

  3. resolved Jul 05, 2023, 09:36 AM UTC

    This incident has been resolved.