implio incident
Out-of-date search results and potential delayed processing
implio experienced a minor incident on July 27, 2023 affecting implio core and implio api and 1 more component, lasting 3d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 27, 2023, 10:12 AM UTC
We are currently facing an issue with one of our search clusters, causing a delay in its performance. As a result, moderation items may take longer than usual to appear in the Search and Item Log of the web app, as well as in GET /ads responses. Please rest assured that automated moderation and manual moderation (moderation queues) remain unaffected during this period. Our team is actively working to resolve this situation promptly, and we want to assure you that no data will be lost. Thank you for your understanding and patience while we work to resolve this matter.
- monitoring Jul 27, 2023, 10:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2023, 09:18 AM UTC
This incident has been resolved.