implio incident

Delayed processing

Major Resolved View vendor source →

implio experienced a major incident on August 8, 2023 affecting implio core and implio api and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 01:20 AM UTC
Resolved
Aug 08, 2023, 02:01 AM UTC
Duration
41m
Detected by Pingoru
Aug 08, 2023, 01:20 AM UTC

Affected components

implio coreimplio apiimplio web app

Update timeline

  1. investigating Aug 08, 2023, 01:20 AM UTC

    Today, starting at 2:55, the Implio platform started experiencing issues in one of its internal services, with the following consequences: - Synchronous moderation endpoint: some of the requests were denied with HTTP 500 errors, - Asynchronous moderation endpoint: delayed processing. We sincerely apologize for any inconvenience this may have caused.

  2. identified Aug 08, 2023, 01:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 08, 2023, 01:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 08, 2023, 02:01 AM UTC

    This incident has been resolved.