implio experienced a major incident on August 9, 2023 affecting implio core and implio api, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 09, 2023, 07:08 PM UTC
The Implio platform is experiencing issues with its scaling capacities, it has with the following consequences: - Synchronous moderation endpoint: some of the requests were denied with HTTP 500 errors, - Asynchronous moderation endpoint: delayed processing. We sincerely apologize for any inconvenience this may have caused.
- identified Aug 09, 2023, 07:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 09, 2023, 08:00 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Aug 09, 2023, 08:39 PM UTC
We are currently investigating this issue.
- monitoring Aug 09, 2023, 09:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 09, 2023, 10:13 PM UTC
This incident has been resolved.