implio incident

Out-of-date search results

Minor Resolved View vendor source →

implio experienced a minor incident on February 23, 2024 affecting implio core and implio api and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2024, 09:49 AM UTC
Resolved
Feb 23, 2024, 10:55 AM UTC
Duration
1h 6m
Detected by Pingoru
Feb 23, 2024, 09:49 AM UTC

Affected components

implio coreimplio apiimplio web app

Update timeline

  1. identified Feb 23, 2024, 09:49 AM UTC

    We are currently experiencing an issue with one of our search clusters, causing a delay indexing incoming items since 2024/02/23 08:53 UTC. As a result, moderation items may take longer than usual to appear in the Search and Item Log of the Implio web app, as well as in the API's GET /ads responses. Please rest assured that automated moderation and manual moderation (moderation queues) remain unaffected during this time. Our team is actively working to resolve this situation promptly, and we want to assure you that no data will be lost. Thank you for your understanding and patience while we work to resolve this matter.

  2. resolved Feb 23, 2024, 10:55 AM UTC

    Indexing has caught up and search results are now up-to-date. This incident is now resolved. We sincerely apologize for any inconvenience it may have caused.