[INC-1011] Imperva API Issue

Update timeline

1. investigating Apr 13, 2026, 03:47 AM UTC

   We have discovered a potential service disruption affecting Imperva's API. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

2. investigating Apr 13, 2026, 04:18 AM UTC

   We are continuing to investigate the potential service disruption affecting Imperva's API. The next Status Update on this Incident will be provided no later than 04:47 UTC. Further updates to follow.

3. investigating Apr 13, 2026, 04:47 AM UTC

   We are continuing to investigate the potential service disruption affecting Imperva's API. The next Status Update on this Incident will be provided no later than 5:17 UTC. Further updates to follow.

4. identified Apr 13, 2026, 04:53 AM UTC

   The issue has been identified and a fix is being implemented.

5. monitoring Apr 13, 2026, 04:59 AM UTC

   A fix has been implemented and we are monitoring the results.

6. resolved Apr 13, 2026, 05:31 AM UTC

   The incident has been resolved and normal service levels have been restored for the Imperva's API service.