Impero incident

UK Connection Service Failed State

Major Resolved View vendor source →

Impero experienced a major incident on August 29, 2019 affecting uk.edpro.cloud, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2019, 07:24 AM UTC
Resolved
Aug 29, 2019, 09:00 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 29, 2019, 07:24 AM UTC

Affected components

uk.edpro.cloud

Update timeline

  1. identified Aug 29, 2019, 07:24 AM UTC

    Our UK based connection service is reporting that it is in a failed state since the early hours of the morning

  2. identified Aug 29, 2019, 07:28 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 29, 2019, 07:39 AM UTC

    We have restarted our UK Connection Service, and we will now monitor.

  4. resolved Aug 29, 2019, 09:00 AM UTC

    This incident has been resolved.