Impero incident

Increased SSO errors for UK

Minor Resolved View vendor source →

Impero experienced a minor incident on September 25, 2020 affecting uk1.edpro.cloud and uk.edpro.cloud, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2020, 09:02 AM UTC
Resolved
Sep 25, 2020, 09:14 AM UTC
Duration
11m
Detected by Pingoru
Sep 25, 2020, 09:02 AM UTC

Affected components

uk1.edpro.clouduk.edpro.cloud

Update timeline

  1. investigating Sep 25, 2020, 09:02 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 25, 2020, 09:10 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 25, 2020, 09:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 25, 2020, 09:14 AM UTC

    This incident has been resolved.