Impero incident

Intermittent issues with EdPro

Notice Resolved View vendor source →

Impero experienced a notice incident on October 7, 2020 affecting us.edpro.cloud, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2020, 06:15 PM UTC
Resolved
Oct 07, 2020, 09:45 PM UTC
Duration
3h 30m
Detected by Pingoru
Oct 07, 2020, 06:15 PM UTC

Affected components

us.edpro.cloud

Update timeline

  1. investigating Oct 07, 2020, 08:31 PM UTC

    We are currently investigating intermittent issues across EdPro with most errors being seen in the US. We currently believe this is related to an upstream failure by a provider and are investigating as a priority.

  2. monitoring Oct 07, 2020, 08:43 PM UTC

    Service has been restored and functionality tested. We are continuing to monitor closely.

  3. resolved Oct 08, 2020, 05:40 AM UTC

    This incident has been resolved.