Impact incident

General Reporting Delay (Tracking Unaffected) - Issue Identified

Minor Resolved View vendor source →

Impact experienced a minor incident on June 3, 2025 affecting Reporting, lasting 9h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 06:22 PM UTC
Resolved
Jun 04, 2025, 03:59 AM UTC
Duration
9h 37m
Detected by Pingoru
Jun 03, 2025, 06:22 PM UTC

Affected components

Reporting

Update timeline

  1. identified Jun 03, 2025, 06:22 PM UTC

    We're currently experiencing reporting delays, but tracking is unaffected. We have identified the issue and we’re working to implement a fix as quickly as possible.

  2. identified Jun 03, 2025, 10:30 PM UTC

    We identified the hardware issue and are working to replace the replica in our system so we can resume processing. There is no data loss.

  3. monitoring Jun 04, 2025, 01:01 AM UTC

    A fix has been implemented and we are monitoring results while processing catches up.

  4. resolved Jun 04, 2025, 03:59 AM UTC

    This incident has been resolved and reports are catching up.