Impact incident

General Reporting Delay (Tracking Unaffected)- Investigating

Minor Resolved View vendor source →

Impact experienced a minor incident on October 4, 2025 affecting Reporting, lasting 23h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2025, 12:19 PM UTC
Resolved
Oct 05, 2025, 11:28 AM UTC
Duration
23h 9m
Detected by Pingoru
Oct 04, 2025, 12:19 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Oct 04, 2025, 12:19 PM UTC

    We're currently experiencing reporting delays, but tracking is unaffected. We are investigating the issue and will provide an update as quickly as possible.

  2. investigating Oct 04, 2025, 02:38 PM UTC

    The issue appears to be with cloud infrastructure in one region. Again, there is no data loss and we will be able to catchup once the issue is resolved but we are still investigating.

  3. identified Oct 05, 2025, 12:34 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 05, 2025, 02:58 AM UTC

    We have mitigated the issue in one cloud region and are able to continue processing data there. You can expect data to be catching up in reports over the next 6-8 hours.

  5. resolved Oct 05, 2025, 11:28 AM UTC

    This incident has been resolved.