Impact incident

Action reporting delay

Minor Resolved View vendor source →

Impact experienced a minor incident on June 29, 2024 affecting Reporting and Platform API, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2024, 08:55 AM UTC
Resolved
Jun 29, 2024, 10:06 AM UTC
Duration
1h 11m
Detected by Pingoru
Jun 29, 2024, 08:55 AM UTC

Affected components

ReportingPlatform API

Update timeline

  1. monitoring Jun 29, 2024, 08:55 AM UTC

    There was an issue loading actions into our analytics subsystem for about half of our clients Friday night. It has now been addressed and we are catching up very quickly, expecting everything back to normal in next 30 minutes. However for clients that export their actions for the previous day via API, the data may have been incomplete so we recommend that you check your export vs. what you see in your reporting and export again if necessary.

  2. resolved Jun 29, 2024, 10:06 AM UTC

    This incident has been resolved.