Impact incident

APAC Storefront Plugin Conversions Tracking

Notice Resolved View vendor source →

Impact experienced a notice incident on January 13, 2025, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2025, 10:26 AM UTC
Resolved
Jan 16, 2025, 02:26 PM UTC
Duration
3d 3h
Detected by Pingoru
Jan 13, 2025, 10:26 AM UTC

Update timeline

  1. investigating Jan 13, 2025, 10:26 AM UTC

    We are experiencing reduced performance on conversion tracking in the APAC region with customers integrated via the storefront plugins. We are investigating the issue.

  2. monitoring Jan 13, 2025, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2025, 02:26 PM UTC

    This incident has been resolved.