Impact incident

Mobile App Incident

Critical Resolved View vendor source →

Impact experienced a critical incident on January 20, 2025 affecting Platform Mobile App, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2025, 02:03 PM UTC
Resolved
Jan 20, 2025, 06:02 PM UTC
Duration
3h 59m
Detected by Pingoru
Jan 20, 2025, 02:03 PM UTC

Affected components

Platform Mobile App

Update timeline

  1. investigating Jan 20, 2025, 02:03 PM UTC

    We are currently experiencing disruptions with the mobile app. Our team is actively investigating the issue in collaboration with Google to identify the root cause. We will provide updates as soon as more information becomes available.

  2. monitoring Jan 20, 2025, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2025, 06:02 PM UTC

    This incident has been resolved.