Impact incident

API Outage

Major Resolved View vendor source →

Impact experienced a major incident on January 21, 2025 affecting Reporting and Platform Mobile App and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 12:07 PM UTC
Resolved
Jan 21, 2025, 12:14 PM UTC
Duration
6m
Detected by Pingoru
Jan 21, 2025, 12:07 PM UTC

Affected components

ReportingPlatform Mobile AppAPI TrackingPlatform APIProduct Catalog

Update timeline

  1. investigating Jan 21, 2025, 12:07 PM UTC

    We are currently investigating this issue.

  2. identified Jan 21, 2025, 12:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 21, 2025, 12:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2025, 12:14 PM UTC

    This incident has been resolved.