Immutable experienced a major incident on August 14, 2025 affecting Immutable Play, lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Immutable Play
Update timeline
- investigating Aug 14, 2025, 05:57 PM UTC
We are investigating an issue with token balances not displaying correctly on Immutable Play. While the investigation is ongoing, you can check token balances via Immutable Toolkit https://toolkit.immutable.com/balances/.
- resolved Aug 14, 2025, 11:13 PM UTC
The issue has now been resolved. ERC20 balances are correctly showing on Immutable Play.