Immutable incident

Incorrect balance for withdrawals on IMX Public API

Minor Resolved View vendor source →

Immutable experienced a minor incident on March 20, 2023, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 06:03 AM UTC
Resolved
Mar 21, 2023, 11:00 PM UTC
Duration
1d 16h
Detected by Pingoru
Mar 20, 2023, 06:03 AM UTC

Update timeline

  1. investigating Mar 20, 2023, 06:03 AM UTC

    Our API is currently returning an incorrect balance for a small set of users who have prepared a withdrawal since the 13th March 2023. We are currently investigating this issue.

  2. resolved Mar 21, 2023, 11:00 PM UTC

    This incident has been resolved. All prepared withdrawal balances are now correct.