Immutable experienced a minor incident on March 23, 2023, lasting 16h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 23, 2023, 11:32 AM UTC
Our API is currently experiencing an increased error rate on the Orders API endpoint. The impact started at approximately 5:00 UTC 23 March 2023. Our team is aware of the problem and is investigating.
- investigating Mar 23, 2023, 02:23 PM UTC
We are continuing to investigate this issue.
- investigating Mar 23, 2023, 02:44 PM UTC
The team have identified the problem are currently implementing a fix. Impact: Any users who minted assets between 5:00UTC - 16:00 UTC may 23 March 2023 may experience issues creating orders for those items. Any new items created after that time should not experience any problems. The team is working on restoring capability to the affected items, the work is in progress.
- resolved Mar 24, 2023, 04:05 AM UTC
This incident has been resolved.