Immutable incident

Investigating a reported issue with completing withdrawals

Minor Resolved View vendor source →

Immutable experienced a minor incident on April 28, 2023, lasting 8h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 03:26 PM UTC
Resolved
Apr 28, 2023, 11:31 PM UTC
Duration
8h 4m
Detected by Pingoru
Apr 28, 2023, 03:26 PM UTC

Update timeline

  1. investigating Apr 28, 2023, 03:26 PM UTC

    The team is currently investigating several reports of a failure to complete withdrawal from L2 to L1 for ETH withdrawals.

  2. investigating Apr 28, 2023, 04:33 PM UTC

    Some cases have been resolved, we are monitoring the situation which impacted a number of users and are continuing the investigation into the cause.

  3. resolved Apr 28, 2023, 11:31 PM UTC

    This incident has been resolved.