Immutable incident

Intermittent failures and timeouts when minting - asset-indexing

Minor Resolved View vendor source →

Immutable experienced a minor incident on April 11, 2024 affecting Mainnet, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2024, 12:21 AM UTC
Resolved
Apr 11, 2024, 12:58 AM UTC
Duration
36m
Detected by Pingoru
Apr 11, 2024, 12:21 AM UTC

Affected components

Mainnet

Update timeline

  1. investigating Apr 11, 2024, 12:21 AM UTC

    We are currently investigating an issue impacting asset indexing & minting that may be causing failures and timeouts. Our team is actively working on resolving this and will provide updates as soon as possible.

  2. identified Apr 11, 2024, 12:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 11, 2024, 12:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 11, 2024, 12:58 AM UTC

    This incident has been resolved.